Why isn’t my video loading or playing properly?

If you’re experiencing issues with video playback, the steps below will resolve most problems quickly.Please work through the section that best matche...

Which browsers do you support?

We support the most recent versions of the following browsers:Google Chrome (recommended)Microsoft EdgeApple SafariMozilla FirefoxFor the best experie...

We use a parental control device. Will your program work with Bark, Circle, Net Nanny, Family Link, Apple Screen Time?

If you plan to use a parental control device while using our program, these are the recommended sites you should whitelist:.gumlet.io.gumlet.tv.cdn.gu...

I’m getting an error message or I can’t login.

If you are receiving an error message (including “400 Bad Request”) or having trouble logging in, the issue is usually resolved by clearing your brows...

How do I clear autofill data for Online Grading?

If incorrect answers are auto-filling in Online Grading, clear your browser’s autofill data.Open your browser settings and remove saved form data or a...

Why are answers showing for the wrong student when two students share a computer?

If two students are using the same device and textbook, stored browser data (cookies) can cause one student’s answers to appear for another student.To...

Are the video lessons available in DVD format? Can I download the videos?

Our video lessons are available through the online platform only.They are not available in DVD format and cannot be downloaded.

How do we turn Closed Captioning off?

Closed captioning can be turned off directly on the video with one simple click.All you have to do is click the subtitles icon. That's it!Clicking it ...

How to find your current Linux OS using the GUI

To visually identify your current Linux OS with the GUI, go to the system section in the system’s menu bar. Then, select the option for system informa...

View Chrome version details

You can complete this on various devices by following these steps:On Desktop (Windows, Mac, or Linux)Open your Google Chrome browser.Click the three v...