Help Center
How do I manage my account or student information?
How do I add a new student?
Log into your Parent Account.
From the Dashboard, click Add Student.
Enter the student’s first and last name.
Create a username and password.
Click Add.
After adding the student, you can purchase a Math Pass for them.
How do I change my email address?
Log into your Parent Account.
Click your profile icon in the top-right corner.
Select Settings.
Update your email address.
How do I change my password?
Log into your Parent Account.
Click your name in the upper right corner.
Select Settings.
Enter a new password.
How do I change my student’s password?
Log into your Parent Account.
On the student card, select Password.
Enter a new password.
Close the panel to save.
How do I change my student’s username?
For security reasons, username changes must be handled by our team.
Please email info@nicolethemathlady.com, and we will assist you.
Username & Password Requirements
Passwords must:
Be at least 8 characters long
Include at least one uppercase letter
Include at least one lowercase letter
Include at least one special character (@ $ ! % * ? & #)
Usernames should be unique and appropriate for student use.
Need Help?
If you are part of a classroom license, please contact your school administrator or teacher first.
If you need additional assistance, email us at info@nicolethemathlady.com.
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