What is a Math Pass?

A Math Pass provides one student with 365 days of access to the Nicole the Math Lady program.A Math Pass includes:Engaging pre-recorded video lessonsA...

Can my students use different math curriculums?

Yes, absolutely.Each student’s Math Pass can be assigned to the curriculum that works best for them.For example:One student can use Saxon MathAnother ...

How do I purchase Math Passes?

How do I purchase a Math Pass?To purchase a Math Pass:Log into your Parent Account.Click Passes.Select Add Pass.Choose the student.Click Add to Cart.C...

Do you offer payment plans or monthly options?

We do not offer payment plans or monthly billing.Each Math Pass provides 365 days of access for one simple price. This streamlined structure allows fa...

Do you offer short term Math Passes?

We do not offer short-term Math Passes throughout the year.However, from January 1 through March 15, we offer a limited-time Spring Pass at a reduced ...

Do you offer family, group or multi-student discounts?

We no longer offer our Small/Large Family Plans but we do have a multi-student discount when multiple Math Passes are purchased in the same transactio...

Can I get an itemized receipt?

Here are the steps to download/print an itemized receipt:1.  Log into your Parent Account.2.  Click on your Name in the upper right-hand cor...

Do you accept purchase orders from charter schools?

Yes, Nicole the Math Lady loves working with charter schools! If you would like to use your charter school funds to purchase a Math Pass, please ...

Do you accept ESAs, state funds or scholarship money? Are you a vendor with Class Wallet or Odyssey?

Yes, Nicole the Math Lady is a vendor of the following Educational Savings Accounts and scholarship funds:Arizona: Arizona Empowerment Scholarship (Cl...

How do Math Pass renewals and expirations work?

How do Math Pass renewals and expiration work?Each Math Pass provides 365 days of access from the date of purchase.Math Passes are not automatically r...

Can my student change courses?

Yes! A Math Pass provides 365 days of access, and during that time you may change your student’s course as needed.Students may move:To the next levelT...

Can a Math Pass be transferred to another student?

No. Once a Math Pass has been assigned to a student, it cannot be transferred to another student.Each Math Pass is tied to one individual student acco...

Can I pause or suspend access?

A Math Pass provides 365 continuous days of access and cannot be paused or suspended.Access begins on the date of purchase and remains active for the ...

What is your refund policy?

At Nicole the Math Lady, we are committed to providing a high-quality learning experience. Because a Math Pass grants immediate access to our full pla...

How do I manage my account or student information?

How do I add a new student?Log into your Parent Account.From the Dashboard, click Add Student.Enter the student’s first and last name.Create a usernam...

Where is my student's work from the previous system?

Rest assured, your student's work has not been lost.You can access your students reports from the old system by following these steps:Start in the Par...

Do you have a referral/affiliate program?

The Nicole the Math Lady Referral and Affiliate Program is currently paused and not accepting new enrollments at this time.

What are the password parameters?

All accounts (Parent, Student, Admin, Teacher, Secondary User) require a password with the following parameters:Be at least 8 characters longContain a...

What are the username parameters?

All usernames require the following parameters:Be unique in our system (There can only be one "bestmom" username.)Include only lower case letters (if ...

Can I add another person to view my student's account?

Yes, you can invite another user to have view-only access to your student's account.Here's how to add a Secondary User to your student's account:&nbsp...