- What if we buy Drill Team and my student does not like it?
- What if it doesn’t take us a year to complete the program? Can we get a prorated refund?
- Does Drill Team only work for Saxon Math?
- What if my child has not mastered a level?
- Can the sessions be repeated?
- Do students log on anytime they want or at a specific time?
- What if my kid only needs multiplication/division?
- Do you have to be online to do the program?
- How many days a week is it recommended?
- How long is each session?
- If a student posts a correct answer in the Class Chat, do they receive any points in the Student Incentive Program?
- Who can post an answer in the Class Chat?
- Can I post test questions in the Class Chat?
- What’s the format for posting a question in the Class Chat?
- How old does a student have to be to participate in the Class Chat themselves?
- How do I (or my student) get help with a practice problem?
- When will new textbooks/editions be available for online grading?
- Two students sharing the same computer and answers are showing
- What if my child needs help with a practice problem?
- How do I award a point to my student?
- Can I control the number of retries my student gets?
- Do I still need a solutions manual for online grading?
- Do we have to do all 30 problems?
- Which practice problem sets does online grading cover?
- Which textbooks/editions have online grading?
- Why can’t I see the practice sets or tests for online grading?
- I need assistance with my account.
- How do I add a second seat to a Single Grade Membership?
- What is the “400 Bad Request Error Message?”
- My video is buffering. What should I do?
- I can’t see my video/my video won’t load.
- What browsers do you support?
- How do I change your student’s username?
- How do I change my or my student’s password?
- How do I change my email address?
- How do I change a textbook?
- Where can I find textbook corrections?
- How do I contact the publisher of Saxon Math?
- Do I need to buy the manipulatives kit for Saxon Math 3?
- Is Saxon Math Common Core?
- Where can I find the correlations to earlier textbooks?
- Are there any books for younger kids where they don’t have to write out all of the problems?
- What’s the difference between the Homeschool line and the Intermediate/Course line of textbooks?
- How do I know which textbook is for which grade level?
- What edition of the Saxon books do you use? Can I use your program with earlier editions?
- Which textbooks do I need?
- How do I contact the publisher of Saxon Math?
- What can I do to help my child with gaps?
- Calculators – When to allow one? Which one to buy?
- Should I do Geometry or Algebra 2 first?
- Where can I find the correlations to earlier textbooks?
- What path do you suggest for Algebra, Geometry and Advanced Math? Which editions should I use?
- What should my child do after Saxon Math 7/6…Saxon Math 8/7? Algebra 1/2? or Algebra 1?
- Where can I find the Saxon placement tests?
- I am coming from a different curriculum. What level should I start my child?
- Do you still offer the Math by Topic Membership?
- Are you available to answer math-related questions my child might have?
- What is your refund policy?
- Can I suspend my membership over the summer?
- Will my membership automatically renew?
- How do I add a second seat to a Single Grade Membership?
- Do you offer group discounts or classroom licenses?
- My student has resource funds through our charter school. How do I get my membership setup?
- If I purchase a Single Grade Membership, can I later upgrade to the Family Membership?
- If I have a Single Grade Membership, can I move to a different textbook in the middle of the year?
- Are the videos available in DVD format?
- Can I download the videos?
- Do you do any live classes?
- Do you have any resources to help teach my child math facts?
- What can I do to help my child with gaps?
- Do you provide any cheat sheets or formula sheets?
- How do I mark a video complete?
- What if my child needs help with a practice problem?
- How long are your videos?
- Do you do the Investigations? Do you do the Geometry labs?