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    • Home
    • Free Trial
    • Our Services
      • Saxon Math Videos
      • Saxon Math Online Grading
      • Nicole’s Study Hall
      • Drill Team TM
      • Testimonials
    • Pricing
      • Saxon Math Video Memberships
      • Saxon Math Textbooks
      • Drill Team Memberships
      • Drill Team Kits/ Merchandise
      • School Ordering/POs
    • Resources
      • Saxon Math Placement Tests
      • Student Clubs
      • Referral Program
      • Nicole’s News
      • About
      • FAQ/Help
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    Buying a Membership

    12
    • What are your membership plans?
    • How do I add a second seat to a Single Grade Membership?
    • If I have a Single Grade Membership, can I move to a different textbook in the middle of the year?
    • If I purchase a Single Grade Membership, can I later upgrade to the Family Membership?
    • Do you offer group discounts or classroom licenses?
    • My student has resource funds through our charter school. How do I get my membership setup?
    • How long does my membership last?
    • Will my membership automatically renew?
    • Can I suspend my membership over the summer?
    • Do you still offer the Math by Topic Membership?
    • Are you available to answer math-related questions my child might have?
    • What is your refund policy?

    Saxon Math Videos

    14
    • How do you recommend I use the videos with the textbook?
    • Do you do all of the lessons?
    • Do you do the problems in the textbook?
    • How do I mark a video complete?
    • Do you provide any cheat sheets or formula sheets?
    • Do you do the Investigations? Do you do the Geometry labs?
    • How long are your videos?
    • What grades do the videos cover?
    • Are the videos available in DVD format?
    • Can I download the videos?
    • Do you do any live classes?
    • What if my child needs help with a practice problem?
    • What can I do to help my child with gaps?
    • Do you have any resources to help teach my child math facts?

    Placement and Teaching

    9
    • How do I contact the publisher of Saxon Math?
    • I am coming from a different curriculum. What level should I start my child?
    • Where can I find the Saxon placement tests?
    • What should my child do after Saxon Math 7/6…Saxon Math 8/7? Algebra 1/2? or Algebra 1?
    • Where can I find the correlations to earlier textbooks?
    • Should I do Geometry or Algebra 2 first?
    • What path do you suggest for Algebra, Geometry and Advanced Math? Which editions should I use?
    • What can I do to help my child with gaps?
    • Calculators – When to allow one? Which one to buy?

    Online Grading

    14
    • How do I customize my student’s account?
    • How do I configure my student’s account?
    • Why can’t I see the practice sets or tests for online grading?
    • How does online grading work?
    • How do I award a point to my student?
    • Which textbooks/editions have online grading?
    • When will new textbooks/editions be available for online grading?
    • Which practice problem sets does online grading cover?
    • Do we have to do all 30 problems?
    • Do I still need a solutions manual for online grading?
    • How much does online grading cost?
    • Can I control the number of retries my student gets?
    • Two students sharing the same computer and answers are showing
    • What if my child needs help with a practice problem?

    Textbooks

    12
    • Are there any books for younger kids where they don’t have to write out all of the problems?
    • How do I contact the publisher of Saxon Math?
    • Where can I find textbook corrections?
    • Do I need to buy the textbooks?
    • What edition of the Saxon books do you use? Can I use your program with earlier editions?
    • Which textbooks do I need?
    • How do I know which textbook is for which grade level?
    • Where can I find the correlations to earlier textbooks?
    • Can I purchase textbooks here?
    • Is Saxon Math Common Core?
    • What’s the difference between the Homeschool line and the Intermediate/Course line of textbooks?
    • Do I need to buy the manipulatives kit for Saxon Math 3?

    Drill Team

    19
    • How do I set up a student for Drill Team?
    • Is there a family rate or group pricing for Drill Team?
    • I was a Premium or Pro member prior to January 11, 2021. How long will I have access to Drill Team?
    • What is Drill Team? How is it different than other math fact programs?
    • Which math facts are covered in Drill Team?
    • What age range would you say this works for? My teenager needs help with his math facts, will he think this program is too babyish for him?
    • Will my kid be successful with Drill Team if I don’t buy the Adventure Kit?
    • Can siblings or a classroom share one Adventure Kit?
    • How many days a week is it recommended?
    • How long is each session?
    • Can the sessions be repeated?
    • Does Drill Team only work for Saxon Math?
    • Do students log on anytime they want or at a specific time?
    • Do you have to be online to do the program?
    • What if my kid only needs multiplication/division?
    • What if it doesn’t take us a year to complete the program? Can we get a prorated refund?
    • What if my child has not mastered a level?
    • I can find free songs and free apps. Why should I pay for Drill Team?
    • What if we buy Drill Team and my student does not like it?

    Class Chat

    6
    • How do I (or my student) get help with a practice problem?
    • How old does a student have to be to participate in the Class Chat themselves?
    • Who can post an answer in the Class Chat?
    • What’s the format for posting a question in the Class Chat?
    • If a student posts a correct answer in the Class Chat, do they receive any points in the Student Incentive Program?
    • Can I post test questions in the Class Chat?

    Customer Support

    16
    • How do I add a second seat to a Single Grade Membership?
    • How do I setup my student accounts?
    • I just renewed/changed my membership plan, and now I don’t see my student accounts?
    • How do I change your student’s username?
    • How do I change a textbook?
    • Why can’t I see the practice sets or tests for online grading?
    • How do I set up my Student Account?
    • I just upgraded and do not see my students?
    • How do I change my email address?
    • How do I change my or my student’s password?
    • I can’t see my video/my video won’t load.
    • What browsers do you support?
    • I’m getting an error message and/or I can’t login.
    • What is the “400 Bad Request Error Message?”
    • My video is buffering. What should I do?
    • I need assistance with my account.

    Referral Program

    2
    • Do you have a referral program?
    • Where do I find my personalized url and coupon codes?

    Student Clubs

    3
    • How does my student get into the “All-Right Club” ?
    • How does my student get into the “30-5 Club” ?
    • How does my student get into the “Math Fact Masters” Club?
    • Home
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    Online Grading

    • How do I customize my student’s account?
    • How do I configure my student’s account?
    • Why can’t I see the practice sets or tests for online grading?
    • How does online grading work?
    • How do I award a point to my student?
    • Which textbooks/editions have online grading?
    • When will new textbooks/editions be available for online grading?
    • Which practice problem sets does online grading cover?
    • Do we have to do all 30 problems?
    • Do I still need a solutions manual for online grading?
    • How much does online grading cost?
    • Can I control the number of retries my student gets?
    • Two students sharing the same computer and answers are showing
    • What if my child needs help with a practice problem?

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    Copyright © 2021 by Nicole the Math Lady. All content on this website, including logos and graphics, is proprietary, copyrighted, and owned or licensed by Nicole the Math Lady. Unauthorized use of copyrighted content or trademarks is prohibited. All rights are reserved.

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