What is your refund policy?

At Nicole the Math Lady, we’re committed to providing a high-quality experience that supports your student’s learning journey. Because the Math Pass grants immediate access to our full platform, all Math Pass purchases are final, and we do not offer refunds.

Optional 7-Day Free Trial — No Credit Card Required #

To help you make the right decision for your family, we offer an optional 7-day free trial for first-time users. There’s no credit card required — just sign up and explore.

  • If you enjoy the experience, you’ll have the option to purchase a Math Pass, which gives you 365 days of access.
  • If you decide not to continue, simply let the trial expire — there’s nothing to cancel and no charge.
  • If you skip the trial and purchase a Math Pass directly, please note that your purchase is non-refundable from the moment of payment.

Please Note #

  • We do not offer refunds or credits for unused time.
  • Renewals or upgrades to a Math Pass are also non-refundable, so please review your selection carefully.

Still Have Questions? #

We encourage you to try the free trial before purchasing. If you have any questions or need help deciding, please contact us — we’re happy to assist!